Return Policy & FAQ

📌 FAQ (Frequently Asked Questions)

Q: Is this item new?
A: No, most items are vintage or pre-owned. That means they were owned before, but I check them and only sell the best ones. Every vintage piece is unique. Small signs of wear, fading, or marks are normal and part of the item’s story. I always try to show any major flaws in the photos.

Q: Are the sizes true to fit?
A: Vintage sizes can be different from today’s sizes. Please check the measurements in the pictures before you buy. Please compare the measurements in the photos to something you already own to be sure it fits.

Q: Can I cancel my order?
A: If I haven’t packed it yet, I can cancel. But once it's shipped, I can’t stop it.

Q: How long does shipping take?
A: I pack orders in 1–2 days. After that, it usually takes 3–7 days, depending on where you live.

Q: Where do you ship from?
A: I ship from Brisbane, Australia.

Q: Do you wash the clothes?
A: Yes. I clean and check every piece before selling.

---

🔁 Return Policy

I want you to love what you buy.

• If there’s a problem, message me within 7 days of receiving your order.

• I don’t accept returns for change of mind, so please check all photos and measurements before you buy.

• If I made a mistake (like the wrong item or a big flaw not shown), I’ll fix it or refund you.

Simple and fair.